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| Where to Start? First things first - Welcome to our area! We look forward to serving you as a member-owner of the Cooperative! |
| Copyright © 2003-2008 NCEC, Inc. All Rights Reserved Email: webmaster@navarroec.com |
| New Service Information |
Step 1
The first step in obtaining electric service is to contact our Member Service
Department by phone at 903-874-7411 or in person at our office at 3800 West
Highway 22 in Corsicana. Our Member Service Representatives (MSR) will
help get your new account set up and discuss deposits or other service
requirements. At this time we will work with you to collect information and
determine your service needs, whether it be to transfer an existing electric
service location into your name, or if you need a new line constructed. We
can also provide payment options such as bank draft or credit card.
"Your Rights as a Customer"
Save time on account setup!!
Download a copy of our Customer Information Form and Membership Form
and complete them before you call us. If you need new power line
construction you will also need a Right-of-Way Easement Form. These
forms can be faxed, mailed or emailed into our office along with the
appropriate basic fees although all legal, signature required forms will
need to be mailed into the office.
The first step in obtaining electric service is to contact our Member Service
Department by phone at 903-874-7411 or in person at our office at 3800 West
Highway 22 in Corsicana. Our Member Service Representatives (MSR) will
help get your new account set up and discuss deposits or other service
requirements. At this time we will work with you to collect information and
determine your service needs, whether it be to transfer an existing electric
service location into your name, or if you need a new line constructed. We
can also provide payment options such as bank draft or credit card.
"Your Rights as a Customer"
Save time on account setup!!
Download a copy of our Customer Information Form and Membership Form
and complete them before you call us. If you need new power line
construction you will also need a Right-of-Way Easement Form. These
forms can be faxed, mailed or emailed into our office along with the
appropriate basic fees although all legal, signature required forms will
need to be mailed into the office.
| What are the fees? The basic fees are a $10.00 membership fee, a $90.00 connect fee for residential services or a $97.43 connect fee for non-residential services. Deposits may be required and should be discussed with a MSR, although a letter of credit from a like utility can be presented in lieu of a deposit if the account has a good credit rating. |
| Step 2 Once you have applied for service, and it is determined new construction is needed at your site, contact one of our Staking Technicians for information or to set up an appointment to meet at your site. Our Staking Technicians can advise you on the following:
Coordinating these items is critical to insure we exceed your expectations when we build your new service. We work hard to simplify this part of the process by making the Staking Tech the only contact you need to get your electric service lines installed. |
| Step 3 If you are planning a new home or business which needs electric lines built, our professional crews will do their best to build the lines as designed while minimizing the impact to your property. Their attention to detail helps assure reliable service to you. Because our crews are careful not to damage your property, the weather will at times cause delays in the construction time. When the ground is soft and muddy our heavy trucks can make a tremendous mess of your property which is costly to repair and damaging to our equipment as well. Construction time is lengthened by wet conditions, so call the construction department for an update on your construction schedule after storms or rains come through. Take a look at our job scheduling procedures. |
| Residential service size options shown below are a starting point for planning and are approximate, and may need to be increased based on the home's location, equipment, and a/c-heating requirements.
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